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Know All About the Customer User Access Request Form
What is it?
A digital tool designed to streamline the process of granting access to services or locations for customers through distributors.
A standardized template for distributors to collect necessary customer details, such as name, contact information, and required services.
Includes checkboxes for selecting desired services, ensuring clear communication of customer requirements.
Once submitted, the provided customer information is used to set up access to requested services.
Next Steps:
Once submitted, there will be an average turnaround time of one week to receive and escalate the request.
Important:
Ensure that the Customer's Name and Email address are correct and match the account used to access MyRockwell Automation.
Verify that the requested permission(s) align with the contract services.
Confirm that the customer location (BPID's) corresponds to their contract/services.
Use the customer's primary site when entering locations (BPID's).
Need Help?
If you encounter any issues or need assistance, please reach out to your Rockwell representative for further support.
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